Purchase Programs

We support Offline Enterprise Contract Purchase. Offline Enterprise Contract purchase governed by 21Vianet Online Service Premium Agreement (OSPA) is intended for large enterprise customers with minimum monetary commitment. Enterprise customers can work through Microsoft account team for details for the contractual agreement. Moreover, customers can also purchase with offline enterprise contract through a partner. This will be an agreement signed among 21Vianet, Microsoft Indirect Partner, and the customer. The purchase model is governed by Indirect OSPA.

Offline Enterprise Contract

For the China Enterprise Customer who wants to purchase Azure through contractual process can choose Online Service Premium Agreement (OSPA). This agreement is with 3 years contract period and minimum annual commitment. Agreement is required to be signed between 21Vianet and Local Enterprise Customers. This Agreement supports two service models: Direct OSPA and Indirect OSPA. The biggest difference between these two models lies in the business model and billing method of the customer. Indirect OSPA is signed directly between 21Vianet and Customer, whereby Customer pays directly to 21Vianet.

## Indirect Online Service Premium Agreement (Indirect OSPA)

Aside from purchase Azure directly from 21Vianet via OSPA, China Enterprise customer can choose to purchase Azure Online Service Premium Agreement through a partner where fits the needs. This will be an agreement signed among 21Vianet, Microsoft Indirect Partner, and China Enterprise Customer. This is called Indirect OSPA.

Like OSPA, Indirect OSPA is typically 3-year commitment and annual payment with flexile purchase and billing options. Indirect OSPA partners will assist you as customer along your buying to using journey includes pre-sales consultancy, provide quotation based on your purchase plan, potentially integrate with partner’s solutions with Microsoft Azure, billing & invoice, services. All pricing of Azure services and related partner service will be provided by partners. 21Vianet and Microsoft are not involved in the billing process with customer directly.

Direct OSPA Indirect OSPA
Agreements Customer signs OSPA Agreement packages directly with 21V Customer signs Commercial Contract with Partner and Indirect OSPA Agreement T&Cs with 21V
Agreement Duration 3 years 3 years
Pricing/Quotation Microsoft Sales Team Indirect Partner
Billing & Payment Customer pays direct to 21V Customer pays to Indirect Partner
Support 21V Supports 21V supports except Billing which will be supported by Partners