Purchase Programs

There are two ways of purchasing Microsoft Azure service with 21Vianet in China, Web Direct purchase and Offline Enterprise Contract Purchase.

  • Web Direct purchase governed by 21Vianet Online Service Standard Agreement (OSSA) is an online contracting process for customers making purchase online directly.

  • Offline Enterprise Contract purchase governed by 21Vianet Online Service Premium Agreement (OSPA) is intended for large enterprise customers with minimum monetary commitment. Enterprise customers can work through Microsoft account team for details for the contractual agreement. Moreover, customers can also purchase with offline enterprise contract through a partner. This will be an agreement signed among 21Vianet, Microsoft Indirect Partner, and the customer. The purchase model is governed by Indirect OSPA.

Web Direct

Web Direct purchase governed by OSSA is available to a customer who wants to purchase Azure online through Azure China Website. It goes with the Pay-in-Advance (PIA) model where a minimal monetary commitment is required with current two offer types as follow:

  • 1 RMB trial offer: one new user can benefit once with 1,500 RMB Azure credits for usage within 1 month by paying 1 RMB. The subscription can be upgraded to PIA subscription any time before the trial subscription is deleted. This is a promotional offer and subject to program availability.
  • PIA offer: this is the only standard online purchasing offer for Azure China service. Users will receive Azure Credits equal to the number of funds they add to the subscription. The credits created per each transaction will be valid for 12 months. Initial and subsequent upfront payment must each be at least 1,000 RMB. The amount is subject to the payment instrument users select which is illustrated in following Payment section.

Per China regulation request, the online service providers have obligation to verify users’ real-name authentication before rendering services. With that, below are the must-have materials when users sign up for Azure China service online.

  • Local mobile phone number
  • China citizenship ID + softcopy (for individual-identity users) or state-registered business license + softcopy (for business-identity users)

Offline Enterprise Contract

For the China Enterprise Customer who want to purchase Azure through contractual process can choose Online Service Premium Agreement (OSPA). This agreement with 3 years contract period and minimum annual commitment. Agreement required to signed between 21Vianet and Local Enterprise Customers.

Indirect Online Service Premium Agreement (Indirect OSPA)

Aside from purchase Azure directly from 21 Vianet via OSPA, China Enterprise customer can choose to purchase Azure Online Service Premium Agreement through a partner where fits the needs. This will be an agreement signed among 21Vianet, Microsoft Indirect Partner, and China Enterprise Customer. This is called Indirect OSPA.

Like OSPA, Indirect OSPA is typically 3-year commitment and annual payment with flexile purchase and billing options. Indirect OSPA partners will assist you as customer along your buying to using journey includes pre-sales consultancy, provide quotation based on your purchase plan, potentially integrate with partner’s solutions with Microsoft Azure, billing & invoice, services. All pricing of Azure services and related partner service will be provided by partners. 21Vianet and Microsoft are not involved in the billing process with customer directly.

High level comparison between OSPA and Indirect OSPA

Direct OSPA Indirect OSPA
Agreements Customer signs OSPA Agreement packages directly with 21V Customer signs Commercial Contract with Partner and Indirect OSPA Agreement T&Cs with 21V
Agreement Duration 3 years 3 years
Pricing/Quotation Microsoft Sales Team Indirect Partner
Billing & Payment Customer pays direct to 21V Customer pays to Indirect Partner
Support 21V Supports 21V supports except Billing which will be supported by Partners