I can't sign in to my Azure account

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When you can’t sign in to your Azure account, you can try the following actions.

    • If your browser continues to say loading when you go to the Azure portal, do any of the following:
    • Refresh the page.​​
    • Use a different browser.
    • Use your browser’s private browsing mode.For example, if you are using Internet Explorer (IE), select Tools > InPrivate Browsing, and then sign in to the Azure portal again.
    • Sign in to the Azure portal with another account. If you have more than one Azure account, your browser might automatically try to open the account that you used last time. To solve this problem, do any of the following:
    • Clear your browser cache, and delete all cookies.For example, in IE, select Tools > Internet options and then, under Browsing history, select Delete.In the Delete Browsing History window, select the Temporary Internet files, Cookies, History, and Passwords check boxes, and then select Delete.
    • Reset the IE browser settings to restore any personal settings that you might have created.To do so, select Tools > Internet options > Advanced. Under Reset Internet Explorer settings, select Reset. Select the Delete Personal Settings check box, and then select Reset.
    • Use your browser’s private browsing mode.For example, if you are using Internet Explorer (IE), select Tools > InPrivate Browsing, and then sign in to the Azure portal again.

  3. If you can sign in to the Azure portal but you get a There are no available subscriptions message, see the There are no available subscriptions after I log on article.

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