"Cannot find any subscriptions" error message in the Azure portal or the Azure Account Center
This issue occurs if you choose the wrong directory or the account does not have sufficient permissions.
Scenario 1: You receive the error message in the Azure portal
To resolve this issue:
In the Azure portal, at the upper right, select the account to ensure that you have selected the correct Azure Directory.
If you have selected the correct Azure Directory, but you still get the error message, check to ensure that you have added the account as the owner.
Scenario 2: You receive the error message in the Azure Account Center
Check to ensure that the account you are using is an account administrator. If you need to learn who the account administrator is, do the following:
Log on to the subscriptions view in Azure portal.
Select the subscription that you want to check and then, under Settings, view the information.
Select Properties. The account administrator for the subscription will be shown in the “Account administrator” box.
If you still need help to resolve your issue, contact our support team.