Why mission-critical MongoDB workloads run on Azure first-party services

Summary

For regulated industries, large enterprises, and mission-critical workloads, choosing the right cloud service matters. Azure developed, services—operated, secured, and supported by Microsoft—offer a fundamentally different level of control, compliance, and integration than third-party vendor-managed offerings and ISV integrations. This distinction is essential when evaluating managed MongoDB services on Azure. All first-party Azure services can be found on in the Azure products page.

First-party vs. third-party ISV integration: What’s the difference?

Azure includes both first-party services (built and operated by Microsoft) and third-party services (published by ISVs such as MongoDB Inc.). These are fundamentally different in how they behave, integrate, and meet compliance expectations.

Aspect Azure Cosmos DB for MongoDB vCore MongoDB Atlas on Azure
Developed By Microsoft MongoDB Inc. (third-party ISV integration)
Support Azure Support MongoDB Inc. Support (separate contract)
SLA Coverage End-to-end Microsoft-backed SLA Vendor SLA excludes hardware, networking, and more.
Compliance Responsibility Microsoft MongoDB Inc.
Data Residency & Control Full Microsoft control plane + Azure policy Vendor-controlled environment
Network Integration Native Private Link, Entra ID (Management and Data), RBAC Limited/varies by vendor tier

Why this matters for mission-critical applications

1. Security and compliance

Mission-critical workloads demand full control over data and infrastructure. First-party services such as Cosmos DB for MongoDB vCore are built for Microsoft’s extensive compliance portfolio, including:

  • UAE DESC
  • FedRAMP
  • ISO 27001, 27017, 27018
  • HIPAA, PCI DSS, SOC 1/2/3

With third-party services such as MongoDB Atlas, Microsoft is not responsible for the service’s compliance posture- the vendor is.

2. Support and escalation

When running a native service:

  • Azure Support covers everything from infrastructure to service behavior.
  • No need to escalate across companies or manage vendor SLAs.
  • Microsoft support teams engage directly, with full telemetry and control.

3. Identity and access integration

Cosmos DB for MongoDB vCore integrates natively with:

  • Entra ID (formerly Azure AD) to access your data and manage resources.
  • Role-Based Access Control (RBAC)
  • Azure policies and Private Link

This ensures centralized governance of who accesses what and how.

4. Cost, billing, and SLA simplicity

  • Full-stack SLA covering the entire product
  • No data transfer fees
  • No charges for Backups
  • No hidden support tiers doubling your cost

Cosmos DB for MongoDB vCore: enterprise-ready, Microsoft-operated

Azure Cosmos DB for MongoDB vCore is a first-party service delivering:

  • Nearly 100% MongoDB wire protocol compatibility
  • Truly (MIT) open source, multi-cloud engine. Without server-side public license limitations.
  • AI-first capabilities such as vector search
  • Global scalability, autoscale, and hybrid identity
  • Full stack SLA covering the database, compute, storage, and networking

Conclusion

When uptime, compliance, support, and control matter, only a first-party Azure service provides the trust and guarantees needed. Cosmos DB for MongoDB vCore is purpose-built by Microsoft for enterprise-grade, mission-critical workloads.

Next steps