Support and troubleshooting for Azure VMs
Here are suggestions for where you can get help when developing your Azure Virtual Machines solutions.
Self help troubleshooting
Various articles explain how to determine, diagnose, and fix issues that you might encounter when using Azure Virtual Machines. Use these articles to troubleshoot deployment failures, unexpected restarts, connection issues and more.
For a full list of self help troubleshooting content, see Azure Windows Virtual Machines troubleshooting documentation and Azure Linux Virtual Machines troubleshooting documentation.
Post a question on Microsoft Q&A
For quick and reliable answers on your technical product questions from Azure Engineers, Azure Most Valuable Professionals (MVPs), or our expert community, engage with us on Microsoft Q&A, Azure's preferred destination for community support.
If you can't find an answer to your problem using search, submit a new question to Azure Q&A. Use one of the following tags when asking your question:
| Area | Tag |
|---|---|
| Azure Virtual Machines | azure-virtual-machines |
| Azure SQL Virtual Machines | azure-sql-virtual-machines |
| Azure Virtual Machine Scale Sets | azure-virtual-machine-scale-set |
Create an Azure support request
Explore the range of Azure support options and choose the plan that best fits, whether you're a developer just starting your cloud journey or a large organization deploying business-critical, strategic applications. Azure customers can create and manage support requests in the Azure portal.
If you already have an Azure Support Plan, open a support request here.
To sign up for a new Azure Support Plan, compare support plans and select the plan that works for you.
Create a GitHub issue
If you need help with the language and tools used to develop and manage Azure Virtual Machines, open an issue in its repository on GitHub.
| Library | GitHub issues URL |
|---|---|
| Azure PowerShell | https://github.com/Azure/azure-powershell/issues |
| Azure CLI | https://github.com/Azure/azure-cli/issues |
| Azure REST API | https://github.com/Azure/azure-rest-api-specs/issues |
| Azure SDK for Java | https://github.com/Azure/azure-sdk-for-java/issues |
| Azure SDK for Python | https://github.com/Azure/azure-sdk-for-python/issues |
| Azure SDK for .NET | https://github.com/Azure/azure-sdk-for-net/issues |
| Azure SDK for JavaScript | https://github.com/Azure/azure-sdk-for-js/issues |
| Jenkins | https://github.com/Azure/jenkins/issues |
| Terraform | https://github.com/Azure/terraform/issues |
Stay informed of updates and new releases
Learn about important product updates, roadmap, and announcements in Azure Updates.
News and information about Azure Virtual Machines is shared at the Azure blog.
Next steps
Learn more about Azure Virtual Machines