开发人员的支持和帮助选项Support and help options for developers

如果是刚刚开始与 Azure Active Directory (Azure AD)、Microsoft 标识或 Microsoft 图形 API 集成,或者是正在应用程序中实现新功能,有时需要从社区获得帮助,或了解开发人员可用的支持选项。If you're just starting to integrate with Azure Active Directory (Azure AD), Microsoft identities, or Microsoft Graph API, or when you're implementing a new feature to your application, there are times when you need to obtain help from the community or understand the support options that you have as a developer. 可以通过本文了解这些选项,其中包括:This article helps you to understand these options, including:

  • 如何通过搜索来确定是问题尚未由社区做出解答,还是你尝试实现的功能已存在现有文档How to search whether your question hasn't been answered by the community, or if an existing documentation for the feature you're trying to implement already exists
  • 在某些情况下,我们只想使用自己的支持工具来帮助调试特定的问题In some cases, you just want to use our support tools to help you debug a specific problem
  • 如果找不到所需的解答,可在 Stack Overflow 上提问If you can't find the answer that you need, you may want to ask a question on Stack Overflow
  • 如果发现某个身份验证库出现问题,请提出 GitHub 问题If you find an issue with one of our authentication libraries, raise a GitHub issue
  • 最后,如果需要与某人交流,可以提出支持请求Finally, if you need to talk to someone, you might want to open a support request

如果遇到开发相关的问题,也许能够在文档、GitHub 示例Stack Overflow 问题解答中找到答案。If you have a development-related question, you may be able to find the answer in the documentation, GitHub samples, or answers to Stack Overflow questions.

为了更快地找到结果,请在偏好的搜索引擎中使用以下查询,将搜索范围限定为 Stack Overflow、文档和代码示例:For faster results, scope your search to Stack Overflow, the documentation, and the code samples by using the following query in your favorite search engine:

{Your Search Terms} (site:stackoverflow.com OR site:docs.microsoft.com OR site:github.com/azure-samples OR site:cloudidentity.com OR site:developer.microsoft.com/graph)

其中, {Your Search Terms} 对应于搜索关键字。Where {Your Search Terms} correspond to your search keywords.

使用开发支持工具Use the development support tools

工具Tool 说明Description
jwt.msjwt.ms 粘贴 ID 或访问令牌来解码声明名称和值。Paste an ID or access token to decode the claims names and values.
Microsoft Graph 浏览器Microsoft Graph Explorer 用于针对 Microsoft Graph API 发出请求和查看响应的工具。Tool that lets you make requests and see responses against the Microsoft Graph API.

在 Stack Overflow 上发布问题Post a question to Stack Overflow

Stack Overflow 是开发相关问题的首选渠道。Stack Overflow is the preferred channel for development-related questions. 在这里,开发人员社区成员和 Microsoft 团队成员可直接助你解决问题。Here, members of the developer community and Microsoft team members are directly involved in helping you to solve your problems.

如果通过搜索未找到你的问题的解答,请在 Stack Overflow 中提交新问题。If you can't find an answer to your question through search, submit a new question to Stack Overflow. 在提问时请使用以下标记之一,以便社区更快速地识别问题和解答问题:Use one of the following tags when asking questions to help the community identify and answer your question more quickly:

组件/区域Component/area TagsTags
ADAL 库ADAL library [adal][adal]
MSAL 库MSAL library [msal][msal]
OWIN 中间件OWIN middleware [azure-active-directory][azure-active-directory]
Azure B2CAzure B2C [azure-ad-b2c][azure-ad-b2c]
Microsoft 图形 APIMicrosoft Graph API [microsoft-graph][microsoft-graph]
与身份验证或授权主题相关的其他任何方面Any other area related to authentication or authorization topics [azure-active-directory][azure-active-directory]

Stack Overflow 中的以下帖子包含有关如何提问和如何添加源代码的提示。The following posts from Stack Overflow contain tips on how to ask questions and how to add source code. 遵循以下准则可提高社区成员快速评估和响应问题的可能性:Follow these guidelines to increase the chances for community members to assess and respond to your question quickly:

创建 GitHub 问题Create a GitHub issue

如果发现了与库相关的 Bug 或问题,请在 GitHub 存储库中提出问题。If you find a bug or problem related to our libraries, raise an issue in our GitHub repositories. 由于我们的库是开源的,因此也可提交拉取请求。Because our libraries are open source, you can also submit a pull request.

有关库及其 GitHub 存储库的列表,请参阅以下内容:For a list of libraries and their GitHub repositories, see the following:

提出支持请求Open a support request

如果需要与某人交流,可以提出支持请求。If you need to talk to someone, you can open a support request. Azure 客户可以使用多个支持选项。If you are an Azure customer, there are several support options available. 若要比较计划,请参阅此页To compare plans, see this page. 开发人员支持也适用于 Azure 客户。Developer support is also available for Azure customers. 有关如何购买开发人员支持计划的信息,请参阅此页For information on how to purchase Developer support plans, see this page.

还可以尝试通过虚拟代理获取支持或提出问题。You can also try a virtual agent to obtain support or ask questions.