az support tickets communications

Manage support ticket communications.

Commands

az support tickets communications create

Adds a new customer communication to an Azure support ticket.

az support tickets communications list

Lists all communications (attachments not included) for a support ticket.

az support tickets communications show

Gets communication details for a support ticket.

az support tickets communications create

Adds a new customer communication to an Azure support ticket.

az support tickets communications create --communication-body
                                         --communication-name
                                         --communication-subject
                                         --ticket-name
                                         [--communication-sender]

Examples

Add communication to subscription ticket.

az support tickets communications create \
  --ticket-name "TestTicketName" \
  --communication-name "TestTicketCommunicationName" \
  --communication-body "TicketCommunicationBody" \
  --communication-subject "TicketCommunicationSubject"

Required Parameters

--communication-body

Text of the communication.

--communication-name

Communication name.

--communication-subject

Subject of the communication.

--ticket-name

Support ticket name.

Optional Parameters

--communication-sender

Email address of the sender.

az support tickets communications list

Lists all communications (attachments not included) for a support ticket.

az support tickets communications list --ticket-name
                                       [--filters]

Examples

List communications for a subscription support ticket.

az support tickets communications list --ticket-name "TestTicketName"

List web communications for a subscription support ticket.

az support tickets communications list \
  --ticket-name "TestTicketName" \
  --filters "communicationType eq 'Web'"

List web communication created on or after a specific date for a subscription support ticket.

az support tickets communications list \
  --ticket-name "TestTicketName" \
  --filters "CreatedDate ge 2020-01-01 and communicationType eq 'Web'"

Required Parameters

--ticket-name

Support ticket name.

Optional Parameters

--filters

The filter to apply on the operation. We support OData v4.0 semtantics. Filter can be specified on "CommunicationType" using eq operator or on "CreatedDate" using gt/ge. To combine both filters, use the logical and operator.

az support tickets communications show

Gets communication details for a support ticket.

az support tickets communications show --communication-name
                                       --ticket-name

Examples

Get communication details for a subscription support ticket.

az support tickets communications show \
  --ticket-name "TestTicketName" \
  --communication-name "TestTicketCommunicationName"

Required Parameters

--communication-name

Communication name.

--ticket-name

Support ticket name.