支持和帮助选项Support and help options

你是否刚开始探索语音服务的功能?Are you just starting to explore the functionality of the Speech service? 你是否正在为你的应用程序实现一项新功能?Are you implementing a new feature to your application? 下面是一些提示,作为开发人员你可以从中获得帮助。Here are suggestions about where you can get help as a developer.

  • 发行说明包含所有发布版的信息。Release notes contain information for all releases.
  • 搜索以查看社区是否讨论你的问题,或者是否已存在有关要实现的功能的现有文档。Search to see if your issue was discussed by the community, or if existing documentation for the feature you want to implement already exists.
  • 如果未找到满意答案,请在 Stack Overflow 上提问。 If you can't find a satisfactory answer, ask a question on Stack Overflow.
  • 如果发现 GitHub 上的某个示例有问题,请提交 GitHub 问题 。If you find an issue with one of the samples on GitHub, raise a GitHub issue.
  • 在 UserVoice 论坛中搜索解决方案 。Search for a solution in the UserVoice forum.

发行说明Release notes

推出新版本后,将立即更新发行说明The release notes are updated as soon as a new release is available. 说明包含有关新功能、改进和 bug 修复的信息。The notes contain information about new features, improvements, and bug fixes.

你可能会在文档、示例或对 Stack Overflow 问题的解答中找到你需要的解答。You might find the answer you need in the documentation, the samples, or answers to Stack Overflow questions or in the samples.

为了更快地找到结果,请在偏好的搜索引擎中使用以下查询,将搜索范围限定为 Stack Overflow、文档和代码示例:For faster results, scope your search to Stack Overflow, the documentation, and code samples by using the following query on your favorite search engine:

{Your Search Terms} (site:stackoverflow.com OR site:docs.azure.cn OR site:github.com/azure-samples)

其中, {Your Search Terms} 是搜索关键字。Where {Your Search Terms} is your search keywords.

创建 Azure 支持请求Create an Azure support request

Azure 客户可在 Azure 门户中创建和管理支持请求。Azure customers can create and manage support requests in the Azure portal.

创建 GitHub 问题Create a GitHub issue

示例通常发布为开放源代码。Samples are often posted as open source. 若有疑问和问题,请在相应的 GitHub 存储库中创建问题 。For questions and issues, create an issue in the respective GitHub repository. 你也可以提交拉取请求。You can submit a pull request, too. 下面的列表包含了示例存储库的链接:The following list contains links to the sample repositories:

你可以创建一个 bug 报告、功能请求,或者提出一般问题并共享最佳做法。You can create a bug report, feature request, or ask a general question and share best practices. 对于 bug 报告,请遵循所提供的模板:For bug reports, please follow the provided template:

描述 bugDescribe the bug

清晰而简洁地描述此 bug 是什么。A clear and concise description of what the bug is.

重现步骤To Reproduce

用于重现此行为的步骤:Steps to reproduce the behavior:

  1. ......
  2. ......

预期行为Expected behavior

清晰而简洁地描述你预期发生的情况。A clear and concise description of what you expected to happen.

认知服务语音 SDK 的版本Version of the Cognitive Services Speech SDK

所使用的 SDK 的版本。Which version of the SDK are you using.

平台、操作系统和编程语言Platform, Operating System, and Programming Language

  • OS:[例如 Windows、Linux、Android、iOS、...] - 请具体说明OS: [e.g. Windows, Linux, Android, iOS, ...] - please be specific
  • 硬件 - x64、x86、ARM、...Hardware - x64, x86, ARM, ...
  • 浏览器:[例如 Chrome、Safari](如果适用)- 请具体说明Browser [e.g. Chrome, Safari] (if applicable)- please be specific

其他上下文Additional context

  • 错误消息、日志信息、堆栈跟踪、...Error messages, log information, stack trace, ...
  • 如果你针对特定的服务交互报告了一个错误,请报告所报告的事件的 SessionId 和时间(包括时区)。If you report an error for a specific service interaction, report the SessionId and time (incl. timezone) of the reported incidents. 你收到的所有回调/事件中都会报告 SessionId。The SessionId is reported in all call-backs/events you receive.
  • 任何其他附加信息Any other additional information

在 Stack Overflow 上发布问题Post a question to Stack Overflow

Stack Overflow 是开发相关问题的首选渠道。Stack Overflow is the preferred channel for development-related questions. 在 Stack Overflow 中,社区成员和 Microsoft 团队成员可直接助你解决问题。It's where members of the community and Microsoft team members are directly involved in helping you solve your problems.

如果未能通过搜索找到问题的答案,请使用标记 [microsoft-cognitive][speech] 将新问题提交到 Stack Overflow。If you can't find an answer to your problem via search, submit a new question to Stack Overflow by using tags [microsoft-cognitive][speech].

提示

Stack Overflow 中的以下文帖包含有关如何提交问题和添加源代码的提示。The following posts from Stack Overflow contain tips on how to form questions and add source code. 遵循以下准则有助于提高社区成员快速评估和响应问题的可能性:Following these guidelines might help increase the chances that community members assess and respond to your question quickly:

UserVoice 论坛UserVoice forum

分享与使认知服务和伴随的 API 更好地为你开发的应用程序工作相关的想法。Share your ideas for making Cognitive Services and the accompanying APIs work better for the applications you develop. 使用我们不断扩展的知识库查找常见问题的解答:Use our growing Knowledge Base to find answers to common questions:

UserVoiceUserVoice