故障排除:无法在 Azure 数据资源管理器中连接到群集Troubleshoot: Failure to connect to a cluster in Azure Data Explorer

如果无法在 Azure 数据资源管理器中连接到群集,请执行以下步骤。If you're not able to connect to a cluster in Azure Data Explorer, follow these steps.

  1. 确保连接字符串正确。Ensure the connection string is correct. 其格式应为:https://<ClusterName>.<Region>.kusto.chinacloudapi.cn,如以下示例所示:https://docscluster.chinaeast2.kusto.chinacloudapi.cnIt should be in the form: https://<ClusterName>.<Region>.kusto.chinacloudapi.cn, such as the following example: https://docscluster.chinaeast2.kusto.chinacloudapi.cn.

  2. 确保有足够的权限。Ensure you have adequate permissions. 如果没有,将收到未经授权的响应 。If you don't, you'll get a response of unauthorized.

    有关权限的详细信息,请参阅管理数据库权限For more information about permissions, see Manage database permissions. 如有必要,请与群集管理员联系,使他们可以将你添加为相应的角色。If necessary, work with your cluster administrator so they can add you to the appropriate role.

  3. 验证是否已删除群集:查看订阅中的活动日志。Verify that the cluster hasn't been deleted: review the activity log in your subscription.

  4. 查看 Azure 服务健康状况仪表板Check the Azure service health dashboard. 在你尝试连接到群集的区域查找 Azure 数据资源管理器的状态。Look for the status of Azure Data Explorer in the region where you're trying to connect to a cluster.

    如果状态不佳 (绿色复选标记),请在状态改善后尝试连接到群集。If the status isn't Good (green check mark), try connecting to the cluster after the status improves.

  5. 解决问题时如仍需帮助,请打开 Azure 门户中的支持请求。If you still need assistance solving your issue, please open a support request in the Azure portal.