Configure advance notifications for planned maintenance events in Azure SQL Managed Instance

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Applies to: Azure SQL Managed Instance

Advance notifications enable customers to configure notifications to be sent up to 24 hours in advance of any planned event.

Notifications can be configured so you can get texts, and emails when planned maintenance is due to begin in the next 24 hours. Follow-up notifications are sent when maintenance begins and when maintenance ends.

Configure an advance notification

Complete the following steps to enable a notification in the Azure portal Service Health page.

Important

Service health is rolling out new experiences in phases. Some users will see the updated Azure Service Health portal experience, others will still see the classic Service Health portal experience. In case that you still see the classic Service Health portal, for Region don't select Global as an option, but rather the specific region or all regions.

  1. Go to the Service Health page, under Alerts, select Health alerts. Then select Create.

    Screenshot of the Health alerts page in the Azure portal. Add service health alert button is boxed in red.

  2. In the Scope section, select subscription.

  3. In the Condition section, configure service(s) to be alerted for, region(s) and criteria. For more generic alert, select all values. To narrow down, select Azure SQL Managed Instance as a service, region(s) where you have those services deployed, and Planned maintenance for the event type.

    Screenshot of the Azure portal page where you define conditions for the health alert and define services to be notified for.

    Screenshot of the Azure portal page where you define conditions for the health alert and define regions to be notified for.

    Screenshot of the Azure portal page where you define conditions for the health alert and define event types to be notified for.

  4. In the Actions section, select the existing action group or create a new one.

    Screenshot of the Azure portal page where you add or create action groups.

  5. In the Details section, define the name for your alert and specify resource group where it should be deployed.

    Screenshot of the Azure portal page where you define alert details.

  6. Select Tags. Consider using Azure tags. For example, the "Owner" or "CreatedBy" tag to identify who created the resource, and the "Environment" tag to identify whether this resource is in production, development, etc. For more information, see Develop your naming and tagging strategy for Azure resources.

  7. Select Review + create. Your alert is created over the next few minutes.

You're all set. Next time there's a planned Azure SQL maintenance event, you'll receive an advance notification. To learn more about creating health alerts, visit Azure Service Health

Track Azure SQL Managed Instance maintenance events

Azure Service Health is a combination of three separate smaller services with a purpose of keeping you informed about the health of your cloud resources. This information includes current and upcoming issues such as service affecting events, planned maintenance, and other changes that might affect your availability. Service health (a sub-service) provides a personalized view of the health of the Azure services and regions you're using. This is the best place to look for service affecting planned maintenance activities.

Under the Service Health you can find a Planned maintenance page for listing all maintenance activities happening on your subscriptions. You can use built-in filters to narrow the list of events and scope them to tenant, subscription, region, or resource type.

Screenshot of the Azure Monitor Service Health page where you can list all maintenance events.

From the list of events on the Service Health | Planned Maintenance page you can further navigate into each maintenance event and check the details. All maintenance events with the same tracking ID will appear in the Issue Updates tab. In the Impacted Resources, resources impacted by published maintenance events are listed.

Screenshot of the Azure Monitor Service Health page with opened single maintenance event containing full event details.

Receive notifications

The following table shows the general information notifications you might receive:

Status Description
Planned Received 24 hours prior to the maintenance event. Maintenance is planned on DATE between 5pm - 8am1 (local time) in region region_name.
InProgress Maintenance for database(s) in region region_name is starting.
Complete Maintenance of database(s) in region region_name is complete.

1 Start and end time depend on the selected maintenance window.

The following table shows additional notifications that might be sent while maintenance is ongoing:

Status Description
Rescheduled - Maintenance is in progress but didn't complete inside maintenance window.
- There was a problem during maintenance and it could not start.
- Planned maintenance has started but couldn't progress to the end and will continue in next maintenance window.
Canceled Maintenance for database(s) in region region_name is canceled and will be rescheduled for later.

Permissions

While Advance Notifications can be sent to any email address, Azure subscription role-based access control (RBAC) policy determines who can access the links in the email. Querying resource graph is covered by Azure RBAC access management. To enable read access, each recipient should have resource group level read access. For more information, see Steps to assign an Azure role.

Programmatically retrieve the list of impacted resources

Azure Resource Graph is an Azure service designed to extend Azure Resource Management. The Azure Resource Graph Explorer provides efficient and performant resource exploration. You can query at scale across a given set of subscriptions, so that you can effectively govern your environment.

You can use the Azure Resource Graph Explorer to query for maintenance events. For an introduction on how to run these queries, see Quickstart: Run your first Resource Graph query using Azure Resource Graph Explorer.

When the advanced notification for planned maintenance is received, you will get a link that opens Azure Resource Graph and executes the query for the exact event, similar to the following. The notificationId value is unique per maintenance event.

resources
| project resource = tolower(id)
| join kind=inner (
    maintenanceresources
    | where type == "microsoft.maintenance/updates"
    | extend p = parse_json(properties)
    | mvexpand d = p.value
    | where d has 'notificationId' and d.notificationId == 'LNPN-R9Z'
    | project resource = tolower(name), status = d.status, resourceGroup, location, startTimeUtc = d.startTimeUtc, endTimeUtc = d.endTimeUtc, impactType = d.impactType
) on resource
| project resource, status, resourceGroup, location, startTimeUtc, endTimeUtc, impactType

In Azure Resource Graph (ARG) explorer, you might find values for the status of deployment that are bit different than the ones displayed in the notification content.

Status Description
Pending - Maintenance is planned on upcoming date.
- Previously planned maintenance was rescheduled and is waiting to start in the next window.
- Maintenance started but didn't complete in previous window and will continue in the next one.
InProgress Maintenance for resource region_name is starting or is in progress.
Completed Maintenance for resource region_name is complete.
NoUpdatesPending Previously planned maintenance for resource region_name is canceled and will be rescheduled for later.
RetryLater Planned maintenance for resource region_name has started but couldn't progress to the end and will continue in next maintenance window.

For the full reference of the sample queries and how to use them across tools like PowerShell or Azure CLI, visit Azure Resource Graph sample queries for Azure Service Health.

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