System-preferred authentication

System-preferred authentication prompts users to sign in by using the most secure method they registered. It's an important security enhancement for users who authenticate by using phone-based methods. Administrators can enable system-preferred authentication to improve sign-in security and discourage less secure sign-in methods like Short Message Service (SMS).

For example, if a user registered both SMS and Microsoft Authenticator push notifications as methods for MFA, system-preferred authentication prompts the user to sign in by using the more secure push notification method. The user can still choose to sign in by using another method, but they're first prompted to try the most secure method they registered.

System-preferred authentication is a Microsoft managed setting, which is a tristate policy:

  • Enabled - Applies system-preferred authentication to the second factor (MFA) only.
  • Microsoft managed - While in preview, a toggle for Apply to both primary and multifactor authentication (preview) controls whether the feature also applies to primary authentication. When the toggle is off (default), system-preferred authentication applies to the second factor only. When the toggle is on, it applies to both the first and second factor.
  • Disabled - Turns off system-preferred authentication.

If you don't want to enable system-preferred authentication, change the state to Disabled, or exclude users and groups from the policy.

After system-preferred authentication is enabled, the authentication system does all the work. Users don't need to set any authentication method as their default because the system always determines and presents the most secure method they registered.

Known limitations

  • When you change the policy for a target group, the change might not take effect on the user's very next sign-in. It applies to all subsequent sign-ins after that.
  • Conditional Access policy is validated only for MFA and doesn't apply to first-factor authentication.

Enable system-preferred authentication in the Microsoft Entra admin center

To enable system-preferred authentication, follow these steps:

  1. Sign in to the Microsoft Entra admin center as at least an Authentication Policy Administrator.

  2. Browse to Microsoft Entra ID > Authentication methods > Settings.

  3. For System-preferred authentication, choose a state (Microsoft managed or Enabled) based on whether you want to apply system-preferred authentication to both factors or to the second factor only. You can also include or exclude any users or groups. Excluded groups take precedence over included groups.

    When you set the state to Microsoft managed, a toggle for Apply to both primary and multifactor authentication (preview) appears. Turn on the toggle to apply system-preferred authentication to both primary and secondary authentication. When the toggle is off (default), system-preferred authentication applies to the second factor only.

    For example, the following screenshot shows how to enable system-preferred authentication for only the Engineering group.

    Screenshot of the system-preferred authentication settings in the Microsoft Entra admin center, showing the feature enabled for the Engineering group.

  4. After you finish making any changes, select Save.

FAQ

How does system-preferred authentication determine the most secure method?

When a user signs in, the authentication process checks which authentication methods are registered for the user. The user is prompted to sign in with the most secure method according to the following order. The order of authentication methods is dynamic, and updated as the security landscape changes and as better authentication methods emerge. Users can always cancel and choose a different available sign-in method. If your organization has Conditional Access policies that require specific authentication methods, those policies continue to take priority over the system-preferred authentication order.

Rank Credential Category Meets requirement for
1 Temporary Access Pass (TAP) Recovery 1FA + MFA
2 Passkey1 Phishing-resistant 1FA + MFA
3 Microsoft Authenticator notifications Passwordless 1FA + MFA
4 External multifactor authentication (MFA) MFA
5 Time-based one-time password (TOTP)2 MFA
6 Telephony3 MFA
7 QR code Frontline worker 1FA
8 Password 1FA

1Includes security keys, Windows Hello for Business, and macOS Platform SSO.

2Includes hardware or software TOTP from Microsoft Authenticator, Authenticator Lite, or third-party applications.

3Includes SMS and voice calls.

How does system-preferred authentication affect the NPS extension?

System-preferred authentication doesn't affect users who sign in by using the Network Policy Server (NPS) extension. Those users don't see any change to their sign-in experience.

What happens for users who aren't specified in the Authentication methods policy but enabled in the legacy MFA tenant-wide policy?

System-preferred authentication also applies for users who are enabled for MFA in the legacy MFA policy.

Screenshot of legacy MFA settings.

Can users still choose a different sign-in method?

Yes. System-preferred authentication prompts users with the most secure registered credential, but users can still choose other allowed methods during sign-in.

Next steps