排查 Azure 导入/导出中的问题Troubleshoot issues in Azure Import/Export

本文介绍如何排查在 Azure 导入/导出中导入和导出数据时遇到的常见问题。This article describes how to troubleshoot common issues when importing and exporting data in Azure Import/Export.

复制会话失败。A copy session failed. 我该怎么办?What I should do?

如果复制会话失败,你有两种选择:When a copy session fails, you have two options:

  • 如果该错误可以通过重试来解决,例如,网络共享短期处于脱机状态,而现在已重新联机,则可以恢复复制会话。If the error can be retried - for example, if the network share was offline for a short period and now is back online - you can resume the copy session.
  • 如果该错误不可以通过重试来解决,例如,在命令行参数中指定了错误的源文件目录,则需要中止复制会话。If the error can't be retried - for example, if you specified the wrong source file directory in the command-line parameters - you need to abort the copy session.

无法恢复或中止复制会话。I can't resume or abort a copy session.

如果该复制会话是驱动器的第一个复制会话,错误消息应会指出:“无法恢复或中止第一个复制会话”。If the copy session is the first copy session for a drive, then the error message should state: "The first copy session cannot be resumed or aborted." 在此情况下,可以删除旧日记文件,并重新运行该命令。In this case, you can delete the old journal file and rerun the command.

如果复制会话不是驱动器的第一个复制会话,则始终可以恢复或中止该会话。If a copy session is not the first one for a drive, the session can always be resumed or aborted.

我的日志文件丢失了。I lost the journal file. 还能创建这个作业吗?Can I still create the job?

驱动器的日志文件包含数据复制的完整会话信息。The journal file for a drive contains complete session information from the data copy. 将文件添加到驱动器时,日志文件用于创建导入作业。When you add files to the drive, the journal file is used to create an import job. 如果丢失日记文件,需要为驱动器重做所有复制会话。If you lose the journal file, you'll have to redo all the copy sessions for the drive.

后续步骤Next steps