资源运行状况概述Resource Health overview

Azure 资源运行状况有助于在服务问题影响到 Azure 资源时进行诊断和获取支持。Azure Resource Health helps you diagnose and get support for service problems that affect your Azure resources. 它会报告有关资源的当前和过去运行状况的信息,It reports on the current and past health of your resources.

Azure 状态报告影响大量 Azure 客户的服务问题。Azure status reports on service problems that affect a broad set of Azure customers. 资源运行状况提供资源运行状况的个性化仪表板。Resource Health gives you a personalized dashboard of the health of your resources. 资源运行状况显示由于 Azure 服务问题导致资源不可用的所有时间。Resource Health shows all the times that your resources have been unavailable because of Azure service problems. 这些数据可方便你了解是否违反 SLA。This data makes it easy for you to see if an SLA was violated.

资源定义和运行状况评估Resource definition and health assessment

资源是 Azure 服务中的一个特定实例,例如虚拟机、Web 应用或 SQL 数据库。A resource is a specific instance of an Azure service, such as a virtual machine, web app, or SQL Database. 资源运行状况依赖于各种 Azure 服务发出的信号来评估资源是否正常运行。Resource Health relies on signals from different Azure services to assess whether a resource is healthy. 如果资源运行不正常,资源运行状况将分析其他信息以确定问题根源。If a resource is unhealthy, Resource Health analyzes additional information to determine the source of the problem. 它还会报告 Microsoft 采取的用于解决此问题的操作或可以采取的用于解决问题的措施。It also reports on actions that Microsoft is taking to fix the problem and identifies things that you can do to address it.

有关如何评估运行状况的详细信息,请参阅 Azure 资源运行状况中的资源类型和运行状况检查列表。For more information on how health is assessed, see the list of resource types and health checks at Azure Resource Health.

运行状况Health status

资源的运行状况显示为以下状态之一。The health of a resource is displayed as one of the following statuses.

可用Available

“可用”表示服务尚未检测到影响资源运行状况的事件。**Available means that there are no events detected that affect the health of the resource. 如果过去 24 小时内资源在计划外停机后进行了恢复,则会看到“最近已解决”通知。In cases where the resource recovered from unplanned downtime during the last 24 hours, you'll see a "Recently resolved" notification.

显示“最近已解决”通知的虚拟机的“可用”状态

不可用Unavailable

“不可用”** 表示服务已检测到影响资源运行状况的正在发生的平台或非平台事件。Unavailable means that the service detected an ongoing platform or non-platform event that affects the health of the resource.

平台事件Platform events

平台事件是由 Azure 基础结构的多个组件触发的。Platform events are triggered by multiple components of the Azure infrastructure. 它们包括计划的操作(例如,计划内维护)和意外事件(例如,计划外主机重启或预计在指定的时间段后会发生故障的已降级主机硬件)。They include both scheduled actions (for example, planned maintenance) and unexpected incidents (for example, an unplanned host reboot or degraded host hardware that is predicted to fail after a specified time window).

资源运行状况提供了有关事件和恢复过程的更多详细信息。Resource Health provides additional details about the event and the recovery process. 还可以通过它联系 Microsoft 支持人员,即使你没有有效的支持协议。It also enables you to contact Microsoft Support even if you don't have an active support agreement.

由于平台事件虚拟机显示“不可用”状态

非平台事件Non-platform events

非平台事件是由用户的操作触发的。Non-platform events are triggered by user actions. 例如:停止虚拟机或达到 Azure Redis 缓存的最大连接数。Examples include stopping a virtual machine or reaching the maximum number of connections to Azure Cache for Redis.

由于非平台事件虚拟机显示“不可用”状态

未知Unknown

“未知”表示资源运行状况未收到此资源的相关信息已超过 10 分钟**。Unknown means that Resource Health hasn't received information about the resource for more than 10 minutes. 尽管此状态不是资源状态的最终指示,但它是故障排除过程中一个重要的数据点。Although this status isn't a definitive indication of the state of the resource, it's an important data point for troubleshooting.

如果资源正在按预期方式运行,资源状态会在几分钟后更改为“可用”。If the resource is running as expected, the status of the resource will change to Available after a few minutes.

如果资源遇到问题,“未知”运行状态可能意味着平台中的事件正在影响资源**。If you experience problems with the resource, the Unknown health status might mean that an event in the platform is affecting the resource.

虚拟机的“未知”状态

已降级Degraded

“已降级”表示资源已检测到性能降低,但仍可供使用**。Degraded means that your resource detected a loss in performance, although it's still available for use.

对于何时将资源报告为已降级,不同的资源具有自己的标准。Different resources have their own criteria for when they report that they are degraded.

虚拟机的“已降级”状态

报告不正确的状态Reporting an incorrect status

如果你认为当前运行状况不正确,可以通过选择“报告不正确的运行状况” 告知我们。If you think that the current health status is incorrect, you can tell us by selecting Report incorrect health status. 如果某个 Azure 问题正在影响你,建议通过“资源运行状况”来联系支持人员。In cases where an Azure problem is affecting you, we encourage you to contact Support from Resource Health.

用于提交不正确状态相关信息的表单

历史记录信息History information

可在资源运行状况的“运行状况历史记录”部分中访问最多 30 天的历史记录。You can access up to 30 days of history in the Health history section of Resource Health.

过去两周内的“资源运行状况”事件列表

入门Get started

若要为某个资源打开“资源运行状况”,请执行以下操作:To open Resource Health for one resource:

  1. 登录到 Azure 门户。Sign in to the Azure portal.
  2. 浏览资源。Browse to your resource.
  3. 在左窗格中的资源菜单上,选择“资源运行状况”。On the resource menu in the left pane, select Resource health.

通过资源视图打开“资源运行状况”

此外,还可以通过选择“所有服务”,并在筛选器文本框中键入“资源运行状况” 来访问“资源运行状况”。You can also access Resource Health by selecting All services and typing resource health in the filter text box. 在“帮助 + 支持” 窗格中,选择 资源运行状况In the Help + support pane, select Resource health.

通过“所有服务”打开“资源运行状况”

后续步骤Next steps

若要了解有关资源运行状况的详细信息,请参阅以下参考文章:Check out these references to learn more about Resource Health: