ExpressRoute FAQ

What is ExpressRoute?

ExpressRoute is an Azure service that lets you create private connections between Microsoft datacenters and infrastructure that's on your premises or in a colocation facility.

What are the benefits of using ExpressRoute and private network connections?

ExpressRoute connections don't go over the public Internet. They offer higher security, reliability, and speeds, with lower and consistent latencies than typical connections over the Internet. In some cases, using ExpressRoute connections to transfer data between on-premises devices and Azure can yield significant cost benefits.

Where is the service available?

For service location and availability, see ExpressRoute partners and locations.

How can I use ExpressRoute to connect to Microsoft if I don't have partnerships with one of the ExpressRoute-carrier partners?

You can select a regional carrier and land Ethernet connections to one of the supported exchange provider locations and then peer with Microsoft at the provider location. See connect through another service provider to see if your service provider is present in any of the exchange locations. You can order an ExpressRoute circuit through the service provider to connect to Azure.

How much does ExpressRoute cost?

For a breakdown of ExpressRoute cost, see pricing details.

Is bandwidth for ExpressRoute allocated for ingress and egress traffic separately?

Yes, the ExpressRoute circuit bandwidth is duplex. For example, if you purchase a 200-Mbps ExpressRoute circuit, you're procuring 200 Mbps for ingress traffic and 200 Mbps for egress traffic.

Do I have to purchase a private connection of the same speed as the ExpressRoute circuit I purchase?

No. You can purchase a private connection of any speed from your service provider. However, your connection to Azure is limited to the ExpressRoute circuit bandwidth that you purchase.

Is it possible to use more bandwidth than I procured for my ExpressRoute circuit?

Yes, you can use up to two times the bandwidth limit you procured by spreading the traffic across both links of your ExpressRoute circuit and thereby using the redundant bandwidth available. The built-in redundancy of your circuit is configured using redundant links, each with procured bandwidth, to two Microsoft Enterprise Edge routers (MSEEs). The bandwidth available through your secondary link can be used for more traffic if necessary. Since the second link is meant for redundancy, it isn't guaranteed and shouldn't be used for extra traffic for a sustained period of time. To learn more about how to use both connections to transmit traffic, see use AS PATH prepending.

If you plan to use only your primary link to transmit traffic, the bandwidth for the connection is fixed, and attempting to oversubscribe it results in increased packet drops. If traffic flows through an ExpressRoute Gateway, the bandwidth for the Gateway SKU is fixed and not burstable. For the bandwidth of each Gateway SKU, see About ExpressRoute virtual network gateways.

If I pay for unlimited data, do I get unlimited egress data transfer for services accessed over Microsoft peering?

If you're connecting to a service using Microsoft Peering with unlimited data, only egress data won't be charged by ExpressRoute. Egress data will still be charged for services such as compute, storage, or any other services accessed over Microsoft peering even if the destination is a Microsoft peering public IP address.

Can I use the same private network connection with virtual network and other Azure services simultaneously?

Yes. An ExpressRoute circuit, once set up, allows you to access services within a virtual network and other Azure services simultaneously. You connect to virtual networks over the private peering path, and to other services over the Microsoft peering path.

How are virtual networks advertised on ExpressRoute private peering?

The ExpressRoute gateway advertises the Address Space(s) of the Azure virtual network, you can't include/exclude at the subnet level. It's always the virtual network address space that gets advertised. If virtual network peering is used and the peered virtual network has "Use remote gateway" enabled, the address spaces of the peered virtual network also get advertised.

How many prefixes can be advertised from a virtual network to on-premises on ExpressRoute private peering?

There's a maximum of 1000 IPv4 prefixes advertised on a single ExpressRoute connection, or through virtual networking peering using gateway transit. For example, if you have 999 address spaces on a single virtual network connected to an ExpressRoute circuit, all 999 prefixes gets advertised to on-premises. Alternatively, if you have a virtual network enabled to allow gateway transit with 1 address space and 500 spoke virtual network enabled using the "Allow Remote Gateway" option, the virtual network deployed with the gateway advertises 501 prefixes to on-premises.

If you're using a dual-stack circuit, there's a maximum of 100 IPv6 prefixes on a single ExpressRoute connection, or through virtual network peering using gateway transit. This limit is in addition to the limits described previously.

What happens if the prefix limit on an ExpressRoute connection gets exceeded?

The connection between the ExpressRoute circuit and the gateway disconnects including peered virtual network using gateway transit. Connectivity re-establishes when the prefix limit is no longer exceeded.

How can I adjust the number of prefixes advertised to the gateway to ensure it is within the maximum limitation?

ExpressRoute supports up to 11,000 routes, covering virtual network address spaces, on-premises networks, and virtual network peering connections. If the ExpressRoute gateway exceeds this limit, please update the prefixes to be within the allowed range.

To make this change in the Azure Portal:

  1. Go to the Advisor resource and select the "Performance" pillar.
  2. Click on the recommendation for "Max prefix reached for ExpressRoute Gateway."
  3. Select the Gateway with this recommendation.
  4. In the Gateway resource, select the "Virtual network" that the Gateway is attached to
  5. In the Virtual Network resource, select "Address Space" blade under settings on the left menu
  6. Reduce the advertised address space to within the limit

Can routes from the on-premises network get filtered?

The only way to filter or include routes is on the on-premises edge router. User-defined routes can be added in the VNet to affect specific routing, but is only static and not part of the BGP advertisement.

Does ExpressRoute offer a Service Level Agreement (SLA)?

For information, see the ExpressRoute SLA.

Supported services

ExpressRoute supports two routing domains for various types of services: private peering and Microsoft peering.

Private peering

Supported:

Microsoft peering

If your ExpressRoute circuit is enabled for Azure Microsoft peering, you can access the public IP address ranges used in Azure over the circuit. Azure Microsoft peering provides access to services currently hosted on Azure (with geo-restrictions depending on your circuit's SKU). To validate availability for a specific service, you can check the documentation for that service to see if there's a reserved range published for that service. Then, look up the IP ranges of the target service and compare with the ranges listed in the Azure IP Ranges and Service Tags - China Cloud XML file. Alternatively, you can open a support ticket for the service in question for clarification.

Supported:

  • Most of the Azure services are supported. Check directly with the service that you want to use to verify support.

Not supported:

  • CDN
  • Logic Apps
  • Microsoft Entra ID
  • Microsoft 365
  • Multi-factor Authentication Server (legacy)
  • Power BI
  • Traffic Manager

Public peering

Supported:

  • Most of the Azure services are supported. Check directly with the service that you want to use to verify support.

Not supported:

  • CDN
  • Logic Apps
  • Microsoft Entra ID
  • Microsoft 365
  • Multi-factor Authentication Server (legacy)
  • Power BI
  • Traffic Manager
  • Intune

Why does the Advertised public prefixes status show Validation needed, while configuring Microsoft peering?

Azure verifies if the specified Advertised public prefixes and Peer ASN' or Customer ASN are assigned to you in the Internet Routing Registry. If you're getting public prefixes from another entity and the assignment isn't recorded with the routing registry, the automatic validation doesn't complete. You need to manually validate. If the automatic validation fails, you see the message Validation needed.

If you see Validation needed, collect documents that show your public prefixes are assigned to your organization by the entity that is listed as the owner of the prefixes in the routing registry. Then submit these documents for manual validation by opening a support ticket.

Screenshot of a new support request for proof of ownership for public prefixes.

Data and connections

Are there limits on the amount of data that I can transfer using ExpressRoute?

We don't set a limit on the amount of data transfer. Refer to pricing details for information on bandwidth rates.

What connection speeds are supported for ExpressRoute?

Supported bandwidth offers:

50 Mbps, 100 Mbps, 200 Mbps, 500 Mbps, 1 Gbps, 2 Gbps, 5 Gbps, 10 Gbps

Note

ExpressRoute supports redundant pair of cross connection. If you exceed the configured bandwidth of your ExpressRoute circuit in a cross connection, your traffic would be subjected to rate limiting within that cross connection.

What's the maximum MTU supported?

ExpressRoute supports the standard internet MTU of 1500 bytes. See TCP/IP performance tuning for Azure VMs for tuning the MTU of your VMs.

Which service providers are available?

See ExpressRoute partners and locations for the list of service providers and locations.

Technical details

What are the technical requirements for connecting my on-premises location to Azure?

See ExpressRoute prerequisites page for requirements.

Are connections to ExpressRoute redundant?

Yes. Each ExpressRoute circuit has a redundant pair of cross connections configured to provide high availability.

You don't lose connectivity if one of the cross connections fails. A redundant connection is available to support the load of your network and provide high availability of your ExpressRoute circuit. You can additionally create a circuit in a different peering location to achieve circuit-level resilience.

How is redundancy implemented for private peering?

Multiple ExpressRoute circuits from different peering locations or up to four connections from the same peering location can be connected to the same virtual network to provide high-availability in the case a single circuit becomes unavailable. You can then assign higher weights to one of the local connections to prefer a specific circuit. It's recommended that your setup has at least two ExpressRoute circuits to avoid single points of failure.

See here for designing for high availability and here for designing for disaster recovery.

How is redundancy implemented for Microsoft peering?

We recommended when you're using Microsoft peering to access Azure public services like Azure Storage, Azure SQL, that you implement multiple circuits in different peering locations to avoid single points of failure. You can either advertise the same prefix on both circuits and use AS PATH prepending or advertise different prefixes to determine path from on-premises.

See here for designing for high availability.

How can I ensure high availability for a virtual network connected to ExpressRoute?

You can achieve high availability by connecting up to 4 ExpressRoute circuits in the same peering location to your virtual network. You can also connect up to 16 ExpressRoute circuits in different peering locations to your virtual network. If one ExpressRoute circuit disconnects, connectivity fails over to another ExpressRoute circuit. By default, traffic leaving your virtual network is routed based on Equal Cost Multi-path Routing (ECMP). You can use connection weight to prefer one circuit to another. For more information, see Optimizing ExpressRoute Routing.

Note

  • Although it is possible to connect up to 16 circuits to your virtual network, the outgoing traffic from your virtual network will be load-balanced using Equal-Cost Multipath (ECMP) across a maximum of 4 circuits.
  • Equal-Cost Multipath (ECMP) in ExpressRoute uses the Per-Flow (based on 5-tuple) load balancing method. Accordingly, traffic flow between a given source and destination host pair are guaranteed to take the same path, even if multiple ECMP paths are available.

How do I ensure that my traffic destined for Azure Public services like Azure Storage and Azure SQL on Microsoft peering is preferred on the ExpressRoute path?

You must implement the Local Preference attribute on your router(s) to ensure that the path from on-premises to Azure is always preferred on your ExpressRoute circuit(s).

For more information, see BGP path selection and common router configurations.

If I'm not colocated at a cloud exchange and my service provider offers point-to-point connection, do I need to order two physical connections between my on-premises network and Microsoft?

If your service provider can establish two Ethernet virtual circuits over the physical connection, you only need one physical connection. The physical connection (for example, an optical fiber) is terminated on a layer 1 (L1) device (see the image). The two Ethernet virtual circuits are tagged with different VLAN IDs, one for the primary circuit, and one for the secondary. Those VLAN IDs are in the outer 802.1Q Ethernet header. The inner 802.1Q Ethernet header (not shown) is mapped to a specific ExpressRoute routing domain.

Diagram highlighting the layer 1 (L1) Primary and Secondary virtual circuits that make up the physical connection between the switches on a Customer Site and an ExpressRoute Location.

Can I extend one of my VLANs to Azure using ExpressRoute?

No. We don't support layer 2 connectivity extensions into Azure.

Can I have more than one ExpressRoute circuit in my subscription?

Yes. You can have more than one ExpressRoute circuit in your subscription. The default limit is set to 50. You can contact Azure Support to increase the limit, if needed.

Can I have ExpressRoute circuits from different service providers?

Yes. You can have ExpressRoute circuits with many service providers. Each ExpressRoute circuit is associated with one service provider only.

I see two ExpressRoute peering locations in the same metro, for example, Singapore and Singapore2. Which peering location should I choose to create my ExpressRoute circuit?

If your service provider offers ExpressRoute at both sites, you can work with your provider and pick either site to set up ExpressRoute.

Yes. You can have multiple ExpressRoute circuits with the same or different service providers. If the metro has multiple ExpressRoute peering locations and the circuits are created at different peering locations, you can link them to the same virtual network. If the circuits are created at the same peering location, you can link up to four circuits to the same virtual network.

How do I connect my virtual networks to an ExpressRoute circuit?

The basic steps are:

  • Establish an ExpressRoute circuit and have the service provider enable it.
  • You, or the provider, must configure the BGP peering(s).
  • Link the virtual network to the ExpressRoute circuit.

For more information, see ExpressRoute workflows for circuit provisioning and circuit states.

Are there connectivity boundaries for my ExpressRoute circuit?

Yes. The ExpressRoute partners and locations article provides an overview of the connectivity boundaries for an ExpressRoute circuit. Connectivity for an ExpressRoute circuit is limited to a single geopolitical region. Connectivity can be expanded to cross geopolitical regions by enabling the ExpressRoute premium feature.

Yes. You can have up to 10 virtual networks connections on a standard ExpressRoute circuit, and up to 100 on a premium ExpressRoute circuit.

I have multiple Azure subscriptions that contain virtual networks. Can I connect virtual networks that are in separate subscriptions to a single ExpressRoute circuit?

Yes. You can link up to 10 virtual networks in the same subscription as the circuit or different subscriptions using a single ExpressRoute circuit. This limit can be increased by enabling the ExpressRoute premium feature. Connectivity and bandwidth charges for the dedicated circuit gets applied to the ExpressRoute circuit owner and all virtual networks share the same bandwidth.

For more information, see sharing an ExpressRoute circuit across multiple subscriptions.

I have multiple Azure subscriptions associated to different Microsoft Entra tenants or Enterprise Agreement enrollments. Can I connect virtual networks that are in separate tenants and enrollments to a single ExpressRoute circuit not in the same tenant or enrollment?

Yes. ExpressRoute authorizations can span subscription, tenant, and enrollment boundaries with no extra configuration required. Connectivity and bandwidth charges for the dedicated circuit gets applied to the ExpressRoute circuit owner and all virtual networks share the same bandwidth.

For more information, see sharing an ExpressRoute circuit across multiple subscriptions.

Are virtual networks connected to the same circuit isolated from each other?

No. From a routing perspective, all virtual networks linked to the same ExpressRoute circuit are part of the same routing domain and aren't isolated from each other. If you need route isolation, you need to create a separate ExpressRoute circuit.

Can a virtual network connect to more than one ExpressRoute circuit?

Yes. You can link a single virtual network with up to four ExpressRoute circuits in the same location or up to 16 ExpressRoute circuits in different peering locations.

Do virtual networks connected to ExpressRoute circuits have Internet connectivity?

Yes. If a default routes (0.0.0.0/0) or Internet route prefixes isn't advertised through the BGP session, you can connect to the Internet from a virtual network linked to an ExpressRoute circuit.

Can Internet traffic be blocked for virtual networks connected to ExpressRoute circuits?

Yes. You can advertise a default route 0.0.0.0/0 to block all Internet connectivity to virtual machines deployed within a virtual network and route all traffic out through the ExpressRoute circuit.

Note

If the advertised route of 0.0.0.0/0 is withdrawn from the routes advertised due to an outage or a misconfiguration, Azure will provide a system route to resources on the connected Virtual Network to provide connectivity to the internet. To ensure egress traffic to the internet is blocked, it is recommended to place a Network Security Group on all subnets with an Outbound Deny rule for internet traffic.

If you advertise default routes, we force traffic to services offered over Microsoft peering (such as Azure storage and SQL DB) back to your premises. You have to configure your routers to return traffic to Azure through the Microsoft peering path or over the Internet. If you've enabled a service endpoint for the service, the traffic to the service isn't forced to your premises. The traffic remains within the Azure backbone network. To learn more about service endpoints, see Virtual network service endpoints

Can virtual networks linked to the same ExpressRoute circuit talk to each other?

Yes. Virtual machines deployed in virtual networks connected to the same ExpressRoute circuit can communicate with each other. We recommend setting up virtual network peering to facilitate this communication.

Can I set up a site-to-site VPN connection to my virtual network along with ExpressRoute?

Yes. ExpressRoute can coexist with site-to-site VPNs. See Configure ExpressRoute and site-to-site coexisting connections.

How can routing between site-to-site VPN connection and ExpressRoute be established?

If you want to enable routing between your branches connected to ExpressRoute and branches connected to a site-to-site VPN connection, you need to set up Azure Route Server.

Why is there a public IP address associated with the ExpressRoute gateway on a virtual network?

The public IP address is used for internal management only, and doesn't constitute a security exposure of your virtual network.

Are there limits on the number of routes I can advertise?

Yes. ExpressRoute accepts up to 4000 prefixes for private peering and 200 prefixes for Microsoft peering. You can increase the limit to 10,000 routes for private peering when using ExpressRoute premium.

Are there restrictions on IP ranges I can advertise over the BGP session?

We don't accept private prefixes (RFC1918) for the Microsoft peering BGP session. We accept any prefix size up to /32 prefix on both the Azure and the private peering.

What happens if the BGP route limit gets exceeded?

BGP sessions disconnect. BGP sessions are restored once the prefix count gets below the limit.

What is the ExpressRoute BGP hold time and can it be adjusted?

The BGP hold timer is 180 seconds. The keep-alive messages are sent every 60 seconds. These values are fixed settings on the Azure side and can't be changed. It's possible for you to configure different timers, and the BGP session parameters are negotiated accordingly.

Can the bandwidth of an ExpressRoute circuit be changed?

Yes, you can attempt to increase the bandwidth of your ExpressRoute circuit in the Azure portal, or by using PowerShell. If there's capacity available on the physical port on which your circuit was created, your change succeeds.

If your change failed, it means there isn't enough capacity left on the current port and you need to create a new ExpressRoute circuit with the higher bandwidth. It could also mean that there's no other capacity at that location, in which case you can't increase the bandwidth.

You need to follow up with your connectivity provider to ensure that they update the throttles within their networks to support the bandwidth increase. You can't, however, reduce the bandwidth of your ExpressRoute circuit. You have to create a new ExpressRoute circuit with lower bandwidth and delete the old circuit.

How can I change the bandwidth of an ExpressRoute circuit?

You can update the bandwidth of the ExpressRoute circuit using the Azure portal, REST API, PowerShell, or Azure CLI.

I received a notification about maintenance on my ExpressRoute circuit. What is the technical effect of this maintenance?

You should experience minimal to no disruption during maintenance if you operate your circuit in active-active mode. Maintenance gets performed on the primary and secondary connections of your circuit separately. During maintenance, you might see longer AS-path prepend over one of the connections. The reason is to gracefully shift traffic from one connection to another. You must not ignore longer AS path, as it can cause asymmetric routing, resulting in a service outage. It's advisable to configure BFD for faster BGP failover between Primary and Secondary connection in the event a BGP failure is detected during maintenance. Scheduled maintenance is performed outside of business hours in the time zone of the peering location, and you can't select a maintenance time.

I received a notification about a software upgrade or maintenance on my ExpressRoute gateway. What is the technical effect of this maintenance?

You should experience minimal to no disruption during a software upgrade or maintenance on your gateway. The ExpressRoute gateway is composed of multiple instances and during upgrades, instances are taken offline one at a time. There might be temporarily lower network throughput to the virtual network but the gateway itself doesn't experience any downtime.

Why are certain ports opened on my ExpressRoute gateway?

They're required for Azure infrastructure to communicate. They're protected by Azure certificates. Without proper certificates, you can't establish a connection to the ports.

An ExpressRoute gateway is fundamentally a multi-homed device with one NIC tapping into the customer private network, and one NIC facing the public network. Azure infrastructure entities can't tap into customer private networks for compliance reasons, so they need to utilize public endpoints for infrastructure communication. The public endpoints get periodically scanned by Azure security audit.

ExpressRoute premium

What is ExpressRoute premium?

ExpressRoute premium is a collection of the following features:

  • Increased routing table limit from 4000 routes to 10,000 routes for private peering.

  • Increased number of VNets that can be enabled on an ExpressRoute circuit (default is 10). For more information, see the ExpressRoute Limits table.

How many VNets can I enable on an ExpressRoute circuit if I enabled ExpressRoute premium?

The following tables show the ExpressRoute limits and the number of VNets per ExpressRoute circuit:

Resource Limit
ExpressRoute circuits per subscription 50 (Submit a support request to increase limit)
ExpressRoute circuits per region per subscription, with Azure Resource Manager 10
Maximum number of circuits in the same peering location linked to the same virtual network 4
Maximum number of circuits in different peering locations linked to the same virtual network Standard / ERGw1Az - 4
High Perf / ERGw2Az - 8
Ultra Performance / ErGw3Az - 16

Route advertisement limits

Resource Standard SKU Premium SKU
Maximum number of IPv4 routes advertised to Azure private peering from on-premises 4,000 10,000
Maximum number of IPv6 routes advertised to Azure private peering from on-premises 100 100
Maximum number of IPv4 routes advertised from Azure private peering from the VNet address space to ExpressRoute virtual network gateway 1,000 1,000
Maximum number of IPv6 routes advertised from Azure private peering from the VNet address space to ExpressRoute virtual network gateway 100 100
Maximum number of IPv4 routes advertised to Microsoft peering from on-premises 200 200
Maximum number of IPv6 routes advertised to Microsoft peering from on-premises 200 200
Circuit size Standard SKU Premium SKU
50 Mbps 10 20
100 Mbps 10 25
200 Mbps 10 25
500 Mbps 10 40
1 Gbps 10 50
2 Gbps 10 60
5 Gbps 10 75
10 Gbps 10 100
40 Gbps* 10 100
100 Gbps* 10 100

*100-Gbps ExpressRoute Direct Only

Note

Global Reach connections count against the limit of virtual network connections per ExpressRoute Circuit. For example, a 10 Gbps Premium Circuit would allow for 5 Global Reach connections and 95 connections to the ExpressRoute Gateways or 95 Global Reach connections and 5 connections to the ExpressRoute Gateways or any other combination up to the limit of 100 connections for the circuit.

ExpressRoute gateway performance limits

The following tables provide an overview of the different types of gateways, their respective limitations, and their expected performance metrics. These numbers are derived from the following testing conditions and represent the max support limits. Actual performance may vary, depending on how closely traffic replicates these testing conditions.

Testing conditions

Gateway SKU Traffic sent from on-premises Number of routes advertised by gateway Number of routes learned by gateway
Standard/ERGw1Az 1 Gbps 500 4000
High Performance/ERGw2Az 2 Gbps 500 9,500
Ultra Performance/ErGw3Az 10 Gbps 500 9,500

Note

ExpressRoute can facilitate up to 11,000 routes that spans virtual network address spaces, on-premises network, and any relevant virtual network peering connections. To ensure stability of your ExpressRoute connection, refrain from advertising more than 11,000 routes to ExpressRoute.

Performance results

This table applies to both the Azure Resource Manager and classic deployment models.

Gateway SKU Mega-Bits per second Packets per second Supported number of VMs in the virtual network 1 Flow count limit
Standard/ERGw1Az 1,000 100,000 2,000 200,000
High Performance/ERGw2Az 2,000 200,000 4,500 400,000
Ultra Performance/ErGw3Az 10,000 1,000,000 11,000 1,000,000

1 The values in the table are estimates and vary depending on the CPU utilization of the gateway. If the CPU utilization is high and the number of supported VMs gets exceeded, the gateway will start to drop packets.

Important

  • Application performance depends on multiple factors, such as end-to-end latency, and the number of traffic flows the application opens. The numbers in the table represent the upper limit that the application can theoretically achieve in an ideal environment. Additionally, Microsoft performs routine host and OS maintenance on the ExpressRoute Virtual Network Gateway, to maintain reliability of the service. During a maintenance period, the control plane and data path capacity of the gateway is reduced.
  • During a maintenance period, you may experience intermittent connectivity issues to private endpoint resources.
  • ExpressRoute supports a maximum TCP and UDP packet size of 1400 bytes. Packet size larger than 1400 bytes will get fragmented.
  • Azure Route Server can support up to 4000 VMs. This limit includes VMs in virtual networks that are peered. For more information, see Azure Route Server limitations.

How do I enable ExpressRoute premium?

ExpressRoute premium features can be enabled when the feature is enabled, and can be shut down by updating the circuit state. You can enable ExpressRoute premium at circuit creation time, or can call the REST API / PowerShell cmdlet.

How do I disable ExpressRoute premium?

You can disable ExpressRoute premium by calling the REST API or PowerShell cmdlet. You must make sure that you've scaled your connectivity needs to meet the default limits before you disable ExpressRoute premium. If your utilization scales beyond the default limits, the request to disable ExpressRoute premium fails.

Can I pick and choose the features I want from the premium feature set?

No. You can't pick the features. We enable all features when you turn on ExpressRoute premium.

How much does ExpressRoute premium cost?

Refer to pricing details for cost.

Do I pay for ExpressRoute premium in addition to standard ExpressRoute charges?

Yes. ExpressRoute premium charges apply on top of ExpressRoute circuit charges and charges required by the connectivity provider.

Route filters for Microsoft peering

Are Azure service routes advertised when I first configure Microsoft peering?

You don't see any routes until you attach a route filter to your circuit to start prefix advertisements. For more information, see Configure route filters for Microsoft peering.

I have Microsoft peering at one location, now I'm trying to enable it at another location and I'm not seeing any prefixes.

  • Microsoft peering of ExpressRoute circuits that were configured prior to August 1, 2017 will have all service prefixes advertised through Microsoft peering, even if route filters aren't defined.

  • Microsoft peering of ExpressRoute circuits that are configured on or after August 1, 2017 won't have any prefixes advertised until a route filter is attached to the circuit. You see no prefixes by default.

If I have multiple virtual networks connected to the same ExpressRoute circuit, can I use ExpressRoute for VNet-to-VNet connectivity?

VNet-to-VNet connectivity over ExpressRoute isn't recommended. Instead, configure Virtual Network peering.

ExpressRoute Direct

What is ExpressRoute Direct?

ExpressRoute Direct provides customers with the ability to connect directly into Microsoft's global network at peering locations strategically distributed across the world. ExpressRoute Direct provides dual 100 Gbps or 10-Gbps connectivity, which supports Active/Active connectivity at scale.

How do customers connect to ExpressRoute Direct? 

Customers need to work with their local carriers and colocation providers to get connectivity to ExpressRoute routers to take advantage of ExpressRoute Direct.

What locations currently support ExpressRoute Direct? 

Check the availability on the location page.

What is the SLA for ExpressRoute Direct?

ExpressRoute Direct utilizes the same enterprise-grade of ExpressRoute.

What scenarios should customers consider with ExpressRoute Direct?  

ExpressRoute Direct provides customers with direct 100 Gbps or 10-Gbps port pairs into the Microsoft global backbone. The scenarios that provide customers with the greatest benefits include: Massive data ingestion, physical isolation for regulated markets, and dedicated capacity for burst scenario, like rendering. 

What is the billing model for ExpressRoute Direct? 

ExpressRoute Direct is billed for the port pair at a fixed amount. Standard circuits are included at no extra charge and premium has a slight add-on charge. Egress is billed on a per circuit basis based on the zone of the peering location.

When does billing start and stop for the ExpressRoute Direct port pairs?

ExpressRoute Direct's port pairs gets billed 45 days into the creation of the ExpressRoute Direct resource or when one or both of the links get enabled, whichever comes first. The 45-day grace period is granted to allow customers to complete the cross-connection process with the colocation provider.

You'll stop being charged for ExpressRoute Direct's port pairs after you delete the direct ports and remove the cross-connects.

How do I request Express Route Direct Port if bandwidth isn't available at a peering location?

If bandwidth is unavailable in the target peering location, open a support request in the Azure portal and select the ExpressRoute in service type.

Customer-controlled gateway maintenance

Which services are included in the Maintenance Configuration scope of Network Gateways?

The Network Gateways scope includes gateway resources in Networking services. There are four types of resources in the Network Gateways scope:

  • Virtual network gateway in the ExpressRoute service.
  • Virtual network gateway in the VPN Gateway service.
  • VPN gateway (Site-to-Site) in the Virtual WAN service.
  • ExpressRoute gateway in the Virtual WAN service.

Which maintenance is supported or not supported by customer-controlled maintenance?

Azure services go through periodic maintenance updates to improve functionality, reliability, performance, and security. Once you configure a maintenance window for your resources, Guest OS and Service maintenance are performed during that window. Host updates, beyond the host updates (TOR, Power etc.) and critical security updates, aren't covered by the customer-controlled maintenance.

Can I get advanced notification of the maintenance?

At this time, advanced notification can't be enabled for the maintenance of Network Gateway resources.

Can I configure a maintenance window shorter than five hours?

At this time, you need to configure a minimum of a five hour window in your preferred time zone.

Can I configure a maintenance window other than Daily schedule?

At this time, you need to configure a daily maintenance window.

Are there cases where I can't control certain updates?

Customer-controlled maintenance supports Guest OS and Service updates. These updates account for most of the maintenance items that cause concern for the customers. Some other types of updates, including Host updates, are outside of the scope of customer-controlled maintenance.

Additionally, if there's a high-severity security issue that might endanger our customers, Azure might need to override customer control of the maintenance window and push the change. These are rare occurrences that would only be used in extreme cases.

Do Maintenance Configuration resources need to be in the same region as the gateway resource?

Yes

Which gateway SKUs can be configured to use customer-controlled maintenance?

All gateway SKUs (except the Basic SKU for VPN Gateway) can be configured to use customer-controlled maintenance.

How long does it take for maintenance configuration policy to become effective after it gets assigned to the gateway resource?

It might take up to 24 hours for Network Gateways to follow the maintenance schedule after the maintenance policy is associated with the gateway resource.

Are there any limitations on using customer-controlled maintenance based on the Basic SKU Public IP address?

Yes. Gateway resources that use a Basic SKU Public IP address will only be able to have service updates following the customer-controlled maintenance schedule. For these gateways, Guest OS maintenance does NOT follow the customer-controlled maintenance schedule due to infrastructure limitations.

How should I plan maintenance windows when using VPN and ExpressRoute in a coexistence scenario?

When working with VPN and ExpressRoute in a coexistence scenario or whenever you have resources acting as backups, we recommend setting up separate maintenance windows. This approach ensures that maintenance doesn't affect your backup resources at the same time.

I've scheduled a maintenance window for a future date for one of my resources. Will maintenance activities be paused on this resource until then?

No, maintenance activities won't be paused on your resource during the period before the scheduled maintenance window. For the days not covered in your maintenance schedule, maintenance continues as usual on the resource.

How do I find out more about customer-controlled gateway maintenance?

For more information, see the ExpressRoute customer-controlled gateway maintenance article.

Privacy

Does the ExpressRoute service store customer data?

No.