Install AMD GPU drivers on N-series VMs running Windows
Applies to: Windows VMs ✔️ Flexible scale sets
NVv4 Series
To take advantage of the GPU capabilities of the new Azure NVv4 series VMs running Windows, AMD GPU drivers must be installed.
If you choose to install AMD GPU drivers manually, this article provides supported operating systems, drivers, and installation and verification steps.
Only GPU drivers published by Microsoft are supported on NVv4 VMs. Don't install GPU drivers from any other source.
For basic specs, storage capacities, and disk details, see GPU Windows VM sizes.
Supported operating systems and drivers
| OS | Driver |
|---|---|
| Windows 11 64-bit 21H2, 22H2, 23H2 Windows 10 64-bit 21H2, 22H2, 20H2 |
23.Q3 (.exe) |
| Windows Server 2022, Windows 11 EMS |
23.Q3 (.exe) |
| Windows Server 2019, Windows 10 EMS |
23.Q3 (.exe) |
Previous supported driver versions for Windows builds up to 1909 are 20.Q4-1 (.exe) and 21.Q2-1 (.exe)
Note
If you use build 1903/1909 then you may need to update the following group policy for optimal performance. These changes are not needed for any other Windows builds.
[Computer Configuration->Policies->Windows Settings->Administrative Templates->Windows Components->Remote Desktop Services->Remote Desktop Session Host->Remote Session Environment], set the Policy [Use WDDM graphics display driver for Remote Desktop Connections] to Disabled.
Driver installation
Note
Follow these steps if you see "Error 184 - AMD Installer cannot cpontinue due to an unsupported Operating System" error on Windows 10 EMS / Windows 11 EMS.
Go to C:\AMD\AMD Software Azure NVv4 Guest Driver 23Q3\Packages\Drivers\Display\WT6A_INF Right click and install on the *.inf file.
For Windows10 EMS: u9397288.inf
For Windows11 EMS: u2397344.inf
Connect by Remote Desktop to each NVv4-series VM.
If you need to uninstall the previous driver version, download the AMD cleanup utility. Don't use the utility that comes with the previous version of the driver.
Download and install the latest driver.
Reboot the VM.
Verify driver installation
- You can verify driver installation in Device Manager. The following example shows successful configuration of the Radeon Instinct MI25 card on an Azure NVv4 VM.
You can use dxdiag to verify the GPU display properties including the video RAM. The following example shows a 1/2 partition of the Radeon Instinct MI25 card on an Azure NVv4 VM.
If you're running Windows 10 build 1903 or higher, dxdiag shows no information in the 'Display' tab. Use the 'Save All Information' option at the bottom and the output file shows the information related to AMD MI25 GPU.
